LumApps Client Publicis Sapient Wins Nielsen Norman Group Award for Intranet


Enterprise Digital Transformation Company Uses LumApps Employee Experience Platform to Deliver One of the World’s Most Innovative and Best-Designed Intranets in 2022

AUSTIN, TX, July 11, 2022 /PRNewswire/ — LumAppsa leading employee experience platform, is delighted to announce that its client, Publicis Sapientwas named one of the best intranets in the world in 2022 by world-renowned user experience (UX) research company, Nielsen Norman Group (NN/g).

“This is one of the most impressive LumApps use cases we’ve seen and a significant example of how modern organizations are using digital tools to connect their employees around the world, whether they’re working in desktop or remote,” said Chris McLaughlinCMO at LumApps.

Publicis Sapient is a digital business transformation company with more than 50 offices around the world. The company has partnered with LumApps to create an innovative new digital workspace experience that connects people with the content and knowledge they need to succeed in their jobs and helps build meaningful member relationships. of the remote team.

“Engaging our employees and improving the employee experience has become a business imperative in the wake of the pandemic. We have people around the world traveling overseas and working offsite from home. mobile devices, so it’s important as an organization that we meet them where they are to keep them informed and find ways to create human connections and knowledge sharing opportunities,” said Elizabeth Schaefermann, Associate Director Product Management at Publicis Sapient “LumApps has been instrumental in helping us achieve this goal by providing the core technology to deliver employee experiences.”

More than 20,000 employees are already using the new Publicis Sapient intranet in various geographies to share news, client stories, company initiatives, core values ​​and strategic goals. The site was among ten sites selected by NN/g as the best intranets in the world in 2022. Winners are chosen following expert review on design and usability. NN/ga recognized Publicis Sapient for its:

  • Streamlined communication and storytelling: The internal communications team can deliver targeted news stories and content authors can display relevant content through widgets and metadata.
  • Employee recognition programs: The digital workspace is used to garner nominations for various awards, including its Core Values ​​Awards.
  • Application directory: The intranet provides a searchable and filterable directory of applications that provide direct access to operational, career development and delivery tools.
  • Active communities and employee volunteer programs: Employees can become members of many different communities and many volunteer opportunities are advertised.
  • Collaborative features: Employees can like, comment on and share community posts, which facilitates discussion and encourages a culture of feedback.
  • Self-archiving content: The intranet notifies original content owners when content is due for review through site notifications. Outdated content is automatically archived until refreshed.

“The Publicis Sapient intranet supports and connects a multinational workforce through its dynamic design, carefully crafted pages, and abundance of employee communities and knowledge-sharing initiatives. This intranet helps employees around the world connect with culture, goals, and the latest news. This stimulates discussion and sharing of best practices, and ultimately gives employees a voice, which is aptly named, “Vox which means ‘voice’ in Latin,” said the pioneer and user experience expert. Jacob NielsenDirector, Nielsen Norman Group.

For over 20 years, NN/g has analyzed thousands of intranet platforms worldwide, focusing on user experience, trends and best practices.

To learn more about the Publicis Sapient use case, visit:

About LumApps

LumApps is a cloud-native employee experience platform launched in 2015. Integrated with Google Workspace and Microsoft 365 collaboration suites, LumApps intelligently connects employees to the information and business applications they need to be productive, engaged and empowered. Whether in the office or in the field, on a desktop or mobile app and in any language, LumApps enables knowledge management and best practice sharing across communities. LumApps also automates HR processes and orchestrates personalized journeys for key phases of the employee lifecycle, such as onboarding, manager interviews, and more.

With over 300 employees in 7 offices on 3 continents, LumApps serves some of the world’s largest companies, such as Airbus, Air Liquide, Electronic Arts, Galeries Lafayette, Japan Airlines, Publicis Sapient, Stellantis, The Economist, Valeo and Veolia. , and has over 4 million users worldwide.

About Publicis Sapient

Publicis Sapient is a digital transformation company. We partner with global organizations to help them create and maintain competitive advantage in an increasingly digital world. We operate through our expert SPEED capabilities: strategy and consulting, product, experience, engineering and data, which, combined with our culture of curiosity and deep industry knowledge, enable us to have a significant impact on our customers’ businesses by reimagining the products and experiences their customers truly enjoy. Our agile, data-driven approach prepares our clients’ businesses for change, putting digital at the heart of how they think and what they do. Publicis Sapient is the digital transformation hub for Publicis Groupe companies with 20,000 people and more than 50 offices around the world. For more information, visit

Media Contact:

Andrea LePain
[email protected]



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