LCS Record Retrieval Application Now Available on Guidewire Marketplace

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The connectLCS application for ClaimCenter helps insurers speed up and simplify the case recovery process from start to finish.

Guide wire (NYSE: GWRE) and LCS Record Retrieval (LCS) announced that LCS’s new Ready for Guidewire validated add-on is now available to ClaimCenter users in the Guidewire Market.

With nearly 40 years of experience, LCS provides fast, easy, and cost-effective record retrieval and document analysis nationwide. He works continuously to ensure that his clients’ needs are met from start to finish with speed and precision to enable a contactless complaints handling experience. LCS manages all the necessary documentation and tracking, allowing adjusters to focus on more important tasks. The company formats finalized records based on customer preferences, whether they are chronologically ordered, indexed, or summarized for easy review. Its Guidewire add-on connects the LCS portal to ClaimCenter, further reducing cycle time and increasing customer satisfaction.

Insurers using LCS Ready for Guidewire integration can:

Quickly initiate a new registration request with LCS using pre-populated claim data;

Easily view real-time status updates; and

Access and share the recordings recovered by LCS, including movies and DICOM (Digital imaging and communications in medicine) images, with a single click.

“Like Guidewire, LCS is totally committed to its customers and making their work lives easier,” said Mike Van Dusen, President and CEO, LCS Record Retrieval. “Each LCS customer is assigned a dedicated customer service representative who can be contacted directly and works tirelessly throughout the record retrieval process, ensuring a quick turnaround time. Our Guidewire integration ensures that the process is even simpler, allowing insurers to order and receive cases without leaving ClaimCenter. ‘

“We congratulate LCS on the release of its application, which is now available on the Guidewire marketplace,” said Becky mattick, Vice President, Global Solutions Alliances, Guidewire. “Retrieving recordings is a complex set of processes that can take an extremely long time. With the connectLCS app, insurers no longer have to manage these processes or leave ClaimCenter, which saves them a tremendous amount of time. ‘

About LCS Record Recovery

LCS Record Retrieval is the nation’s leading provider of document recovery for insurance companies and law firms. With over 40 years of experience, we make sure your organization’s needs for record retrieval and document analysis are met from start to finish. By knowing our customers personally and understanding the industry, we can anticipate their needs and save our customers additional costs by retrieving requested recordings with unmatched speed and precision. For more information, please visit www.teamLCS.com.

About the Guidewire PartnerConnect and Ready for Guidewire ecosystem

Guidewire PartnerConnect Solution Partners provide software, technology and data solutions as well as insurance support services. Our solution partners help drive business value and innovation for insurers by developing and delivering integrations, extensions, applications and other complementary solutions for Guidewire products. All of our Ready for Guidewire partner solutions are validated for safety, quality and compatibility with Guidewire, and can be found at Guidewire Market.

For more information on Guidewire PartnerConnect, please visit http://www.guidewire.com/partners.

On Guide wire software

Guidewire is the platform P&C insurers trust to engage, innovate and grow effectively. “We combine digital, core, analytics and AI to deliver our platform as a cloud service. Over 450 insurers, from new businesses to the world’s largest and most complex, operate on Guidewire.

As a partner of our clients, we continuously evolve to enable their success. We pride ourselves on our unprecedented implementation track record, with over 1,000 successful projects, supported by the industry’s largest R&D team and ecosystem of partners. Our marketplace offers hundreds of apps that accelerate integration, localization and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

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